ACC MODEL


Agnieszka Jurczak–Dziełak:

I am a sociologist and human resources manager. I have over 15 years of experience in business. I am a certified coach and trainer. I have been supporting and assisting my clients in meeting their career and employment goals for over 10 years. I provide my services mainly to managers from multinational corporations and business owners. I work with my clients on how to implement key performance indicators, develop managerial skills, get promoted or change and keep a job, create or change business concept, effectively manage human resources at all stages (such as implementation, development and achievement of the expected results) as well as on other aspects of leadership (executive, career, corporate coaching). I am accredited by the International Coach Federation.
I have contributed to a complete programme which helps to develop managerial and coaching competence, get the ICF accreditation and prepare to work effectively with business clients.

Marta Kwiecińska:

I am an educator, manager, and coach. I have been working in international environment for more than 14 years. I have great sales and management experience I have developed in the ever-changing international environment.

While working for an international corporation, I managed a dispersed network of managers, business owners, and salespeople.

I have been working as a coach for more than 10 years. I am a co-author of the EPER concept based on the ACC and ACC Business Coaching Academy values. I love practising sports, especially jogging and swimming. The time allotted to practising sports allows me to be alone with my thoughts and enjoy the quietness – it’s a fantastic feeling!

My mission in coaching is to work on clear values I believe in, such as authenticity, competence, identification and gap filling.

I get a lot of satisfaction from inspiring managers, employers, employees, entrepreneurs to create a coaching culture in their companies and communities, based on transparency, competence development, respect, faith in the wisdom of men and their power. I believe in organizations based on partnership relations, clear, simple rules and respect. To me, that is a measure of true success.

My mission is to “infect” other people with coaching in order for them to become free, discover new, unknown areas, take on challenges, set themselves goals and achieve them; to celebrate successes, develop, optimistically look to the future instead of living in the past; to make things that seemed unattainable became real, to help them achieve impressive results. This is the story of ACC Academy of Business Coaching, which is a proof that dreams really come true. All you have to do is to keep working towards your goals.

ACC model as a tool to increase efficiency in business

From coaching to ACC model

What is coaching? We have read much about it and tested many techniques. It has been a while and we have learned a lot but there are still many challenges ahead of us.

Coaching is certainly a process, there is no doubt about it. In this process, the client (often referred to as a coachee, an interlocutor, a protégé) precisely defines both important, ambitious and realistic goal set in time and a result he/she wants to achieve at the end of this process.

You are probably wondering why coaching is a process. Because it is a systematic series of actions that over time lead toward a particular result. During this process, the client/organization each time goes through all phases thereof. The process requires certain skills on the part of both the coach and the client. For instance, what makes a good coach is his/her ability to establish relationships, listen with curiosity, build confidence and awareness, ask open ended questions for a more proactive dialogue, work with extreme emotions and pose challenges.

Good coach should also be courageous and capable of entering into effective partnership with the client. In order to establish partnership during the process, both the coach and the client are equal. Let us use a metaphor for better explanation: a coach meets with a client in the playground and they both sit on the ends of the seesaw, facing each other. The weight of their competence is the same, the seesaw is balanced. This equality gives a sense of partnership. There are no relationships on the seesaw, just competence.

Coaching is often compared to a journey. First, the client maps out a route he/she wants to follow as well as specific and precise destination point he/she would like to get to. At the beginning of the process, the role of the coach is to verify the destination the client wants to reach.

We also check whether our support is really needed. If we decide we will be useful to the client, we participate in the preparations to his/her journey. For us, the process begins when the destination point is set. We assists the client with packing, therefore we know what he/she may take with him/her and what needs to be top up before the client sets off. There are stops during the journey; we call them “sessions”. Each session with the client, just like the process itself, has its goal and result. During each session we verify the client’s achievements, facts, environment, reality, and possible risks we may encounter. Then we stock up on provisions and keep going. If after three sessions the client decides to continue the journey on his/her own, our role is to go back home.

The ACC model is based on such a vision of coaching. After more than 10 years of experience in business, we chose our core values and developed a model we use when working with our clients.

What makes people get involved? What makes then achieve spectacular results? What makes them strive for more?

A” in ACC stands for (i) partnership-based Authority and (ii) Authenticity, meaning helping the clients focus on finding their authentic voice, and then using it to develop their skills in order to address competence gaps, which is necessary to maintain authority. Business environment is constantly changing, thus causing competence gaps occur.

C” stands for (i) Competence, meaning development and challenges, (ii) “Client”, an involved individual with ambitious goals, ready to face challenges and become stronger, and (iii) “Clear”, as coaching rules are clear, simple and transparent.

All the ACC values are equally important to achieve superior results. The question is: is it possible?

Yes, it is possible, and at all levels of management.

Think about the ACC-based business you run as an owner, president, manager, supervisor, or foreman.

Imagine you run a company where rules are clear and simple, where each employee acts within the scope of his/her responsibilities, follows the organization’s policies and procedures and modifies them with you when necessary. Such employees are authorities, because they constantly develop themselves and improve their skills and knowledge to be most useful to the company. They are not afraid, because they know their competence and value, they want to grow, set trends and contribute to the development of your company. You are an authority as well as you master your skills, look for solutions, and deploy new technologies.

COMPETENCE is the key: only people who are aware of their abilities will help your organization become goal-oriented and client-centred, based on partnership and simple rules.

An organization based on the ACC values is in fact based on competence, not connections.

What do you think about it?

If you want to achieve spectacular results, join us in the journey.

Feel free to contact us at our website: www.acacc.pl or biuro@acacc.pl or eperglobal@gmail.com